EzReceipt – Privacy Policy

This Privacy Policy describes how EzBZSoft (a division of DPAMI Ltd.) (“we”, “us”, or “our”) collects, uses, shares, and protects your information when you use EzReceipt, including the mobile app, website, and related services (collectively, the “Service”). By using the Service, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following types of information to provide and improve the Service:

• Account Information: Your name, email address, password (hashed), and sign-in method (e.g., Google or Microsoft).
• Client Data: Information you enter about your clients, including donor names, contact details, donation records, receipt data, and tags/purposes.
• Payment & Billing Data: Subscription details processed via Stripe, Apple, or Google. We do not store credit card information directly.
• Device & Usage Data: Information about your device, operating system, IP address, usage logs, and interaction with features.
• Communications: When you contact support or respond to messages, we may retain a record of that correspondence.

2. How We Use Your Information

We use the collected data to:

• Authenticate and manage your account
• Generate and deliver donation receipts
• Enable reporting, audits, and legal compliance
• Process subscriptions and manage billing
• Improve product performance and user experience
• Respond to inquiries and provide support

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We only share data with third parties as required to operate the Service securely and effectively. These include:

• Payment Processors: Stripe, Apple, or Google (for billing/subscriptions)
• Email Services: Providers we use to send receipts and notifications
• Cloud Hosting: Secure hosting providers located in Canada or trusted jurisdictions

These service providers are contractually bound to use your data solely for the purpose of delivering the service and must adhere to strict confidentiality and data protection requirements.

4. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal information
• Update: Correct or update any inaccurate data
• Export: Obtain an export of your data in a readable format
• Delete: Request deletion of your account and data (subject to retention laws)

To exercise these rights, please contact us at support@ezbzsoft.com. We will respond to all verified requests within a reasonable time frame.

5. Data Security

We take data protection seriously. We implement industry-standard safeguards including:

• Encrypted connections (TLS/SSL) for data in transit
• Secure storage with access controls and audit logs
• Regular backups and disaster recovery protocols
• Role-based access to restrict internal data visibility

While we strive to protect your data, no system can be completely secure. Users are responsible for keeping their login credentials safe.

6. Responsibility for Client Data

As a user, you may input personal information about third parties (e.g., donors or clients). You are solely responsible for ensuring that such data is collected and used in compliance with applicable laws, including obtaining any necessary consent from those individuals.

7. Children’s Privacy

The EzReceipt platform is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

8. Data Retention

We retain personal information as long as your account is active or as needed to provide you with the Service. Certain data may be retained after account deletion to comply with legal, tax, or audit obligations, after which it is securely deleted.

9. International Data Transfers

While we primarily store data in Canada, some third-party services may operate from other countries. We ensure that such services provide a comparable level of protection and comply with applicable privacy standards.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website and may be communicated by email or in-app notifications. Your continued use of the Service after changes indicates your acceptance of the updated policy.

11. Contact Us

EzBZSoft (DPAMI Ltd.)
Email: support@ezbzsoft.com
Mailing Address: 123 Tech Avenue, Toronto, ON, M5G 1X2, Canada